eBanking

Talk to us about the right eBanking solution for you.

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Retrieve account transactions, place payment orders and check the account balance - all easily, conveniently and securely via the free online banking of Deutsche Handelsbank.

You will receive your access data by email to the email address you provided in the account opening.

The iTAN list will be sent to the address you specified. If required, we can also send your TANs to your mobile phone via the mTAN procedure.

HBCI

Depending on the functionality of your banking software, HBCI allows you to conveniently and efficiently manage and handle your banking transactions.

In order to use Deutsche Handelsbank's online banking with HBCI banking software, you must first unlock your HBCI account. All necessary data and instructions are provided with your access letter.

Enable HBCI

 

 

EBICS

With the EBICS connection, you can manage the administration of multiple bank and account connections in a clear and time-saving manner. And so you create real added value.

In order to be able to use the EBICS connection, you need access data, a valid agreement on remote data transmission, a financial software optimized for the EBICS process and Internet access.

Apply for EBICS

FAQ

Is the Deutsche Handelsbank online banking site secure? What should I look out for?

The security of your data in our online banking system is of the utmost importance to Deutsche Handelsbank. For this reason we have established advanced technical security standards: our firewall prevents unauthorised access to the data of Deutsche Handelsbank. Furthermore, a multi-level identification and encryption system ensures that unauthorised third parties cannot access, make readible or ask for your important data.

You should nevertheless take note of the following when using online banking:

  • Never log on to the Deutsche Handelsbank online banking system using a computer that is not known to you (e.g. in an internet cafe).
  • Always use the „Finish“ button after an online banking session with Deutsche Handelsbank in order to log off. This is the only way to guarantee that your session is discontinued immediately.
  • If you suspect that your PC/Mac has been attacked by a virus or a Trojan horse, then under no circumstances should you carry out an online transaction.
  • Always install the current security updates recommended by your PC/Mac provider.
  • Install a common anti-virus program and update it regularly, ideally on a daily basis.

The Federal Office for Information Security (Federal Bundesamt für Sicherheit in der Informationstechnik or BSI) offers free virus scanners and firewalls on its website at www.bsi-fuer-buerger.de.

What should I look out for when dealing with PIN/TAN?

The Deutsche Handelsbank online banking system is made particularly secure through the use of your personal access data, namely through the PIN (Personal Identification Number) that is known only to you and the TAN (TransAction Number). In order to gain access to the Deutsche Handelsbank online banking system, you will need your access number and PIN. The PIN cannot be worked out through simple trial and error. Access to your Deutsche Handelsbank online banking system will be blocked after just three wrong attempts. In this event you should contact Deutsche Handelsbank. You will receive, in addition, by post from Deutsche Handelsbank, a list with indexed transaction numbers (iTANs). In order to carry out an online transaction with Deutsche Handelsbank, it is necessary to input a transaction number (TAN). Each TAN is only valid for a single use and will be requested through a random mechanism. Furthermore, with the mTAN process Deutsche Handelsbank offers an alternative, additional legitimation procedure for online banking.

You should take note of the following in using online banking:

  • Change your PIN often and try to use the complete range of upper and lower case letters as well as the figures zero to nine. You should not use any PIN that has a personal significance for you, e.g. your date of birth, postcodes, telephone numbers or similar.
  • Do not save your PIN or TAN on your computer under any circumstances.
  • If you discover that an unauthorised third party has access to your PIN or TAN, you must inform us immediately so that we can block your PIN or TAN.

Deutsche Handelsbank will never ask you for personal information such as your account number, PIN or TAN by email or on the telephone or via SMS, or request that you send or provide such information or prompt you to enter login details. On our online banking login page, we will never ask you to provide one or several TANs. If you should ever receive such a request, it is an attempt at fraud by a third party.

What requirements must I fulfill for EBICS?

To use EBICS, you need login details, a valid agreement about data transfer, an EBICS-capable finance software and Internet access.

What financial management systems can I use?

The HBCI server of Deutsche Handelsbank should be compatible with most HBCI customer products.
Due to the large number of available software products with HBCI support, we are however not able to completely list all supported programmes here. For the same reason, we can neither guarantee nor promise that every HBCI customer product is able to communicate with our server. But we will do our best to achieve maximum coverage. If you miss support for a specific HBCI programme, please get in touch with customer service and include the programme developer and/or a link to a potential demo version. Important note: Deutsche Handelsbank is usually not able to provide effective support for the relevant HBCI customer products. We ask you to always contact the respective programme manufacturer first for questions on programme setup and use. We kindly ask you for your understanding that we are currently not able to provide support for the following programmes:
- VR-NetWorld (local Volksbank and Raiffeisenbank)
- proficash (local Volksbank and Raiffeisenbank)

What are the settings I have to make in my financial management software?

Important note: The HBCI access must be "activated" in your browser before the first use. For this purpose, go to the site https://banking.handelsbank.com/freischalten. Enter the sent HBCI access data in the corresponding fields including the initial PIN and subsequently choose your own 5-digit HBCI PIN code. Only then, you will be able to use the access in a financial management software!
You should make the following HBCI settings in your financial management software:
HBCI server URL:
(https://)hbci.handelsbank.com [depending on the programme, the protocol specification "https://" may be required!]
HBCI/FinTS version: 3.0
User identification:
according to the letter including the access data, referred to as "user identification" (numbering without making any reference to an account)
Customer identification: according to the letter including the access data, referred to as "HBCI customer ID" (numbering without making any reference to an account)
Note: user and customer identification are both mandatory to indicate! If your programme does not offer the corresponding input fields, please contact the programme manufacturer.
Only if additionally required in the programme:
Filter for transmission:
Base64
TCP port:
443

Which is the right eBanking solution for your company?

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